We have a voting seat at the Kent Health & Well Being Board and a seat at the Health Overview & Scrutiny Committee (HOSC). We also have a voting seat at all the local Health & Well Being Boards. All of these groups are intended to make key decisions about the future of health and social care services.
We also have representatives at the majority of key health and social care meetings and forums across Kent.
The data that we are collecting from the public also feeds straight into the Care Quality Commission and we feed into NHS England and Healthwatch England too.
We raise concerns directly with the provider and/or commissioner, if we are not satisfied we can escalate our concerns to Healthwatch England or the Care Quality Commission.