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Your spotlight on local services


Telephone : Freephone 0808 801 0102


We've won an award!!!!


We have been awarded the prestigious Investors in Volunteers to recognise our outstanding work with volunteers.

6 Volunteers smiling at the camera. One is hold a plaque saying Investors in Volunteers. Two others are holding documents with the Investors in Volunteers logo.

Commenting about the award, Healthwatch’s Steve Inett said, “We are so proud to have been awarded Investors in Volunteers in recognition of the work we do. We couldn’t operate without our amazing 78 volunteers who come from all over Kent and are involved in every aspect of our work. Volunteers make decisions about our priorities, visit services to talk to people, analyse information and attend meetings on our behalf. We literally couldn’t make the difference to health and social care services without them”

“We are always looking for new volunteers so do get in touch if you would like to work with us to improve local health & social care services”, he continued. “There are a whole host of opportunities if you have a few hours to spare.”

Investing in Volunteers is the UK quality standard for all organisations involving volunteers. Investing in Volunteers aims to improve the quality of the volunteering experience for all volunteers and for organisations to acknowledge the enormous contribution made by volunteers.

Healthwatch Kent was assessed against a range of best practice standards and proved to excel in all aspects of working with its volunteers.

Talking about her experience as a Healthwatch volunteer, Pat Taylor said, “I very much value the work I do with Healthwatch and it’s fantastic that we’ve been recognised by Investing in Volunteers. I’ve had the opportunity to be involved in lots of different projects. I have been trained to do Enter & View visits which means I visit services and talk to patients about their experience. I’ve just done a project talking to people about their experience of being discharged from hospital. I would definitely encourage other people to consider volunteering their time and helping us to make a difference locally.”

Investing in Volunteers is unique in that it is the only standard that focuses on volunteers. It is based on four areas of volunteer management; planning for volunteer involvement, recruiting volunteers, selecting and matching volunteers and supporting and retaining volunteers.

Further information about the Standard can be found on www.investinginvolunteers.org.uk. It is the only quality standard that has independent external validation with a UK Quality Assurance Panel that makes recommendations to the UK Volunteering Forum, the awarding body.


Next event

Information Session: Tonbridge Methodist Church Ladies Evening will take place on 23 Jan 2018

Location: Tonbridge Road Methodist Church, Tonbridge Road, Maidstone, Kent. ME16 8SL