1. What did people from Folkestone tell us?

    Report -

    Last month we visited Folkestone & Hythe District Council to talk to their staff about their experiences of local health & social care services. We met 230 people in total during our visit.

  2. Have you heard about improvements to hospital discharge in West Kent?

    Report -

    In 2018 we spoke to 89 people about their experience of being discharged from both Maidstone Hospital and Tunbridge Wells Hospital.

  3. What support is available for people with Dementia when they attend a hospital appointment?

    Report -

    For many of us attending an appointment at hospital can be daunting. For someone with Dementia, it can be terrifying!

  4. Feedback about Frank Lloyd Unit in Sittingbourne

    Report -

    We recently met with Carers whose loved ones were being cared for at the Frank Lloyd Unit in Sittingbourne.

    This report details al that they told us.

    We have shared the feedback with the mental health trust.

  5. Spotlight on GP services

    Report -

    Since April 2017 we have heard from 365 people about their experience of GP services in Kent.

    Although we hear lots of positive stories, we've heard 394 negative comments.

  6. What did people in Gravesend tell us?

    Report -

    We recently visited Gravesham to hear from local people about their experiences of local health and social care services.

  7. Community mental health services : what have you told us?

    Report -

    We visited 6 community mental health units in 2018 talking to 86 people about their experience of using the service.

  8. Spotlight on Gypsy & Traveller communities

    Report -

    Kent has one of the highest populations of Travellers in the UK.

    At Healthwatch Kent we regularly visit Traveller sites to hear directly from the community about the issues they face about health and social care services.

  9. Spotlight on Learning Disabilities

    Report -

    In the second of a new series of reports, we have highlighted the feedback we’ve heard from people with learning disabilities.

    Everything we have heard from people is included in the report.

  10. Focus on Hidden Carers

    Report -

    What's it like being a carer and how much support are you getting? We wanted to make sure people knew what it was like to be a carer in Kent.

  11. What should happen when GP surgeries close or merge?

    Report -

    Healthwatches across the South East have heard from people who are concerned about their GP surgery either closing or merging.

  12. Annual Report 2018/19

    Report -

    Another year is over which means a new annual report!

  13. Why it’s important to review the care of people with dementia

    Report -

    Read Healthwatch England's latest research to find out if people with dementia are getting the support they need.

  14. Patient feedback drives improvements for partially sighted patients in Maidstone

    Report -

    Partially sighted patients will now find it easier to attend an appointment at Maidstone Hospital thanks to feedback from patients.

  15. We hear from children and young people

    Report -

    Children and young people from across Kent & Medway have talked to us about their experience of using health and social care services.

  16. The reality of autism for young people and their families in Kent

    Report -

    We hear about the difficulties families face when accessing support for their children who may be autistic. We wanted to explore the issues in more detail and gather more feedback about services for children and young people who have autism.

  17. Improvements to hospital discharge in North Kent

    Report -

    Thanks to you, we have been able to improve people's experience of being discharged from hospital in North Kent.

  18. You Said, We Did April 2019 - March 2020

    Report -

    What have we done with your voice between April 2019 and March 2020?

  19. How easy is it to attend a hospital appointment if you use a communication aid?

    Report -

    That's the question we asked ourselves when we visited Tunbridge Wells Hospital recently.

  20. Focus on Neurological Services

    Report -

    In July 2018 we spoke to people with neurological conditions with their carers and staff working in neurological services.