1. Focus on Patient Experience

    Report -

    NHS Trusts all over Kent come to Healthwatch regularly seeking guidance on how to involve patients, carers and families more constructively in their services.  In this report, we discuss patient experience.

  2. Driving improvements to wheelchair services

    Report -

    We’ve been working with the Kent Physical Disability Forum for over a year now to help improve the wheelchair service for thousands of people in Kent.

  3. We ensure your voice is heard for the future of Extra Care Housing

    Report -

    When you get older, you may need to have care in your home. Many people consider moving into Extra Care Housing which ensures you have your own home but care and support is available should you need it. We wanted to know what you may want.

  4. We throw a spotlight on commissioning

    Report -

    With the commissioning landscape across Kent & Medway changing, we have been working to ensure the voice of patients is heard clearly by decision makers.

  5. Driving improvements to community mental health

    Report -

    Recently we have revisited six Community Mental Health clinics to see what changes have been made since our first reports.

    We spoke to 128 patients and 25 carers.

  6. Update on Autism services in Kent

    Report -

    Last year, we published a report about Autism services in Kent for children and young people.

    We had heard from people about a whole range of issues including a lack of information and support for children and families.

  7. How did people cope during lockdown in April?

    Report -

    Since early April, we have been listening to people's stories about lockdown. We wanted to understand how they have been coping.

  8. Healthwatch Kent Annual Report 2019/20

    Report -

    If you want to know a bit more about us and what we achieved over the past year, then this is the document for you : our annual report for 2019/2020

  9. How did people cope during lockdown in May?

    Report -

    Since the beginning of lockdown, we have been collating feedback from people about how they are coping. Read our report which summarises what everyone told us in May.

  10. Kent Care Homes & Covid : The Reality

    Report -

    Today we are publishing a report detailing feedback from 204 Care Homes across Kent. The report shares what it has been like during COVID-19 and what lessons have been learnt.

  11. How did people cope during lockdown in June?

    Report -

    Since the beginning of lockdown, we have been collating feedback from people about how they are coping. Read our report which summarises what everyone told us in June.

  12. Looking for those that don't know they need to be found

    Report -

    We know that more people than ever before have been looking after someone during the Covid-19 pandemic.

  13. How did people cope during August?

    Report -

    Since the start of the pandemic, we have been sharing with decision makers in the NHS and social care details of how the public are coping.

  14. How are you coping? We're hear to listen

    Report -

    Every month, we share with you the stories that we're hearing from people in Kent about how they are coping.

  15. Pharmacies & Covid : The Reality

    Report -

    We have today published a joint report with Healthwatch Medway detailing feedback from 101 pharmacies across Kent and Medway. The report details what it has been like during COVID-19 and what lessons have been learnt.

  16. What did you tell us in September?

    Report -

    The latest in our series of monthly reports details feedback from people all over Kent about how they are coping right now.

  17. What did you tell us in October?

    Report -

    Every month we publish a report detailing the issues people have told us about. Thanks to everyone who has taken the time to share their stories with us. Your feedback makes a huge difference for hundreds of other people.