1. Dentists : The Tooth Be Told

    Report -

    In 2016 we spoke to 44 people about their experience of going to the dentist.

    In 2017 we wanted to find out what had changed as a result.

  2. Healthwatch Kent visits 24 Care Homes in Kent

    Report -

    Across the country, Independent Age has been working with Healthwatch to explore what people are looking for when choosing a care home.

  3. State of the Nation by the Care Quality Commission

    News -

    Today the Care Quality Commission have published their State of the Nation report which is their annual assessment of health and social care services across the country.

  4. Planning care at the end of life

    Advice and Information -

    We explain why it’s important to have a plan in place, should you or a loved one become critically ill with coronavirus.

  5. Do you have a friend or relative in a Care Home right now? Can you tell us your thoughts?

    News -

    This month our spotlight is on Care Homes, as we gather feedback from residents, families and Care Home staff about how Kent’s Care Homes are coping and what lessons have been learnt. We want the positive stories as well as what could be improved.

  6. Tough decisions facing Kent County Council

    News -

    This week, the Council announced it was facing a £40 million shortfall in its budget.

  7. Kent Care Homes & Covid : The Reality

    Report -

    Today we are publishing a report detailing feedback from 204 Care Homes across Kent. The report shares what it has been like during COVID-19 and what lessons have been learnt.

  8. Kent Care Homes & Covid : The Reality

    News -

    Today we are publishing a report detailing feedback from 204 Care Homes across Kent. The report shares what it has been like during COVID-19 and what lessons have been learnt.

  9. What will you want your care home to look like?

    News -

    It’s a fact of life that we will all get older, and some of us may need to go into a residential or nursing home. Whilst we might try not to think about it too much, people who work in care homes need to plan for our future.

  10. Can I finally hug my Mum in a Care Home?

    News -

    From this week, some visitors are being allowed into Care Homes. But what are the rules and regulations and will you actually be able to hug your loved ones just yet?

  11. Coronavirus: What does shielding mean?

    Advice and Information -

    Find out more about shielding, who it applies to, and what to do if you're a shielder.

  12. How do you feel about Care Homes after the pandemic?

    Report -

    Today we are talking to Care Homes across Kent. We wanted to make sure they were hearing from you about how you feel about Care Homes and care at home since the pandemic.

  13. Stories of Care Home residents receiving the wrong medicine

    News -

    Today we heard stories of Care Home residents in Herne Bay receiving the wrong medicine. In some cases people were given other peoples' prescriptions, or weren't given their medication at all. What's your experience of care homes in Kent?

  14. Understanding Care Homes near you

    Advice and Information -

    Having concluded our visits to 15 Care Homes across Kent & Medway talking to residents, their families and staff about the Enhanced Health in Care Home programme we have now completed our stakeholder facing report and have now shared our findings with Aging Well.

  15. We take your views to Parliament

    News -

    Last week, we travelled to London to join forces with more than 100 fellow local Healthwatch organisations at our annual parliamentary reception.

  16. Listening to pharmacists

    News -

    During Covid, we have heard about the challenges people had getting their prescriptions, particularly in the early days of lockdown. We have shared that feedback directly with the Local Pharmacy Committee and now we want to hear from pharmacists too

  17. Pharmacies learning lessons in Covid

    Report -

    Last year, over 100 community pharmacists told us what life had been like for them during the first wave of the Covid pandemic. Now, we've gone back to them to see what lessons have been learned since our first report.

  18. How can your pharmacy help you?

    Advice and Information -

    Did you know that pharmacies provide advice and information on minor illnesses and ailments? Take a look at how they can help you.

  19. Do you have a view about pharmacies in Kent?

    News -

    People are being invited to share their thoughts about the need for pharmacies in their local community. Are there enough pharmacies in your area?

  20. Pharmacies open this Easter Bank Holiday

    Advice and Information -

    Preparing for your pharmacy needs during the coming bank holiday

  21. Pharmacies open during May Bank Holiday

    Advice and Information -

    Preparing for your pharmacy needs during the coming bank holiday

  22. What people have told us about pharmacy

    Report -

    This report summarises the feedback received from people via Healthwatch Kent, Healthwatch Medway and Kent and Medway Voice about their experiences of pharmacies from November 2022 to April 2023.

  23. Primary care work

    News -

    In May, Healthwatch England shared their initial response to the Government's Primary Care recovery plan and what it would mean for you and your loved ones.

  24. Pharmacies open during August Bank Holiday

    Advice and Information -

    Preparing for your pharmacy needs during the coming bank holiday

  25. Your community needs you – NHS call for volunteer army

    News -

    Protect your loved ones and protect the nation, volunteer to help those that are most vulnerable to the effects of coronavirus (COVID-19) stay at home. Join the army of NHS volunteers today.

  26. Your COVID-19 story

    News -

    We want to hear how the Coronavirus is affecting you and your family. Tell us your story, no matter how small, and we can use it to identify any gaps in services

  27. Coronavirus Information for Long Term Conditions

    Advice and Information -

    If you, or someone in your family has a long term health condition, it can be tricky to know what to do. We are here to help.

  28. New Corona Helpline launched in Kent

    News -

    A new 24 hour Helpline has been launched to support people who need urgent help in Kent

  29. What services are still available during the pandemic?

    News -

    Many of Kent's health & social care services are still operating albeit in a slightly different way.

  30. What is Healthwatch doing to help right now?

    News -

    Everyone has been thinking about how they can help during the Corona epidemic. Here is a snapshot of what the Healthwatch team has been doing.

  31. New Emergency Dental Care now available

    News -

    New Urgent Dental Care Centres are being opened to provide emergency dental treatment during the Coronavirus pandemic.

  32. We want to hear from more people about lockdown. Could you help?

    News -

    It’s really important that we hear how people are coping right now. We can ensure that your feedback can inform emergency planning and help organisations to plan how to get back to 'normal'.

  33. Do you know someone who is helping to look after someone?

    News -

    Many people might normally be caring (albeit informally) for a neighbour or family member. For example, they may usually collect a prescription or do the shopping for someone. They may cook a hot meal for someone regularly.

  34. What is domestic abuse and how can I get support?

    Advice and Information -

    If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.

  35. How did people cope during lockdown in April?

    Report -

    Since early April, we have been listening to people's stories about lockdown. We wanted to understand how they have been coping.

  36. COVID-19 has disproportionately affected Black and Asian people according to latest PHE report. Tell us your experience

    News -

    Share your story to help Kent services learn and improve from the experiences of people from Black, Asian, and Minority Ethnic backgrounds during COVID-19.

  37. What's the difference between social distancing, self-isolation and shielding?

    Advice and Information -

    Self-isolation, social distancing and shielding are all new terms that have become part of our daily language. Find out what they mean in practice and what applies to you.

  38. How did people cope during lockdown in May?

    Report -

    Since the beginning of lockdown, we have been collating feedback from people about how they are coping. Read our report which summarises what everyone told us in May.

  39. Becoming a carer for the first time in the middle of a pandemic

    News -

    Many people have found themselves looking after someone during lockdown for the first time in their lives. This is never a planned life event and would be hard even during ‘normal’ times.

    Catherine talked to us about her experience.

  40. New testing location in Kent

    News -

    A new drive through testing facility for Coronavirus opened at Manston Airport in Ramsgate opened this week. This site will join the existing locations in Ashford & Ebbsfleet to increase the number of people who can be tested each day.

  41. Covid-19 vaccine – where are we?

    Advice and Information -

    Scientists all over the world are racing to develop a vaccine for the coronavirus pandemic. The virus causing this disease is called SARS Cov2. A total of 26 candidates are currently in the clinical evaluation stage of development, according to WHO.

  42. How did people cope during lockdown in June?

    Report -

    Since the beginning of lockdown, we have been collating feedback from people about how they are coping. Read our report which summarises what everyone told us in June.

  43. According to Department of Health and Social Care there are some exemptions to when you do not need to wear a face covering

    Advice and Information -

    In settings where face coverings are required in England, there are some circumstances where people may not be able to wear a face covering.

  44. When should I get a Covid test?

    Advice and Information -

    With testing hitting the headlines in recent days, and increasing numbers of people trying to get a Covid test, it can be confusing to know when you should, or shouldn’t seek a Covid test.

  45. Will you get a flu jab this year? Start thinking about it now!

    Advice and Information -

    Influenza, or flu, is a viral infection that can cause an unpleasant respiratory illness with symptoms such as fever, exhaustion, and cough. Luckily after a few days in bed most people recover.

  46. How did people cope during August?

    Report -

    Since the start of the pandemic, we have been sharing with decision makers in the NHS and social care details of how the public are coping.

  47. Do you live in Swale? We have your invitation

    News -

    Would you like to get involved in discussion with leaders from health and care in Medway & Swale about what they should do?

  48. Blood tests back at Darent Valley Hospital thanks to your stories

    News -

    We’ve been hearing stories from people in North Kent about huge queues and long waits to get their blood tests done at Gravesham Community Hospital.

  49. How are you coping? We're hear to listen

    Report -

    Every month, we share with you the stories that we're hearing from people in Kent about how they are coping.