documents
We throw a spotlight on commissioning
With the commissioning landscape across Kent & Medway changing, we have been working to ensure the voice of patients is heard clearly by decision makers.
29 January 2020
Report
extra care housing
We ensure your voice is heard for the future of Extra Care Housing
When you get older, you may need to have care in your home. Many people consider moving into Extra Care Housing which ensures you have your own home but care and support is available should you need it. We wanted to know what you may want.
29 January 2020
Report
wheelchair
Driving improvements to wheelchair services
We’ve been working with the Kent Physical Disability Forum for over a year now to help improve the wheelchair service for thousands of people in Kent.
29 January 2020
Report
First page of the patient experience report
Focus on Patient Experience
NHS Trusts all over Kent come to Healthwatch regularly seeking guidance on how to involve patients, carers and families more constructively in their services.  In this report, we discuss patient experience.
9 January 2020
Report
Kent and Medway Safeguarding Adults Board logo
Kent and Medway Safeguarding Adults Board Annual Report
Read Kent and Medway Safeguarding Adults Board's 2018/19 annual report, acknowledging the large range of work done to safeguard vulnerable people who may be at risk across Kent and Medway.
3 January 2020
Report
The report cover. The text on the image says, "If you used a communication aid, how easy would it be to attend a hospital appointment?. August 2019"
How easy is it to attend a hospital appointment if you use a communication aid?
That's the question we asked ourselves when we visited Tunbridge Wells Hospital recently.
15 November 2019
Report
feedback
Improvements to hospital discharge in North Kent
Thanks to you, we have been able to improve people's experience of being discharged from hospital in North Kent.
24 September 2019
Report
You Said, We Did April 2019 - March 2020
What have we done with your voice between April 2019 and March 2020?
10 September 2019
Report
Front cover of the Healthwatch Kent's Report on the The reality of autism for young people and their families in Kent. The illustration shows a child reading a book under a tree. The sky is made up of puzzle pieces.
The reality of autism for young people and their families in Kent
We hear about the difficulties families face when accessing support for their children who may be autistic. We wanted to explore the issues in more detail and gather more feedback about services for children and young people who have autism.
9 September 2019
Report
Front cover of Healthwatch Kent's report on Children & Young People's thoughts on health and social care services
We hear from children and young people
Children and young people from across Kent & Medway have talked to us about their experience of using health and social care services.
30 August 2019
Report
Patient feedback drives improvements for partially sighted patients in Maidstone
Partially sighted patients will now find it easier to attend an appointment at Maidstone Hospital thanks to feedback from patients.
25 July 2019
Report
Dementia report front cover shows an older woman sitting in a wheelchair at a care centre.
Why it’s important to review the care of people with dementia
Read Healthwatch England's latest research to find out if people with dementia are getting the support they need.
9 July 2019
Report