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Our volunteers spoke to 138 patients during visits to every Accident & Emergency department in Kent.
We made a number of recommendations based on their feedback. -
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During our work to scrutinise consultations; poor pre-consultation engagement was the main area vulnerable to legal challenge via judicial review. -
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In 2016 we spoke to 44 people about their experience of going to the dentist.
In 2017 we wanted to find out what had changed as a result. -
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What have we done with your voice between April 2016 and March 2019? -
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This guide is intended to support commissioners and service providers to deliver genuine, meaningful public consultations. -
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A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect. -
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The number of people being cared for in their own homes is increasing but what should you expect from home care services? -
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We wanted to understand what support is available for people who have learning difficulties when they need to attend a hospital appointment -
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Back in 2016, we spoke with 302 people about their experience of children and adolescent mental health services. -
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These terms and conditions tell you how this Healthwatch website is managed and how you are protected when you are using our site.If you do not agree with these terms, you should leave the site immediately. -
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We want to make sure that everyone is able to access the information we provide and communicate with us in ways that meet their individual needs. -
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We use cookies on our website to make your experience as easy and simple as possible. -
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Find out about our role, our plans and our people.
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On the Isle of Sheppey, 700 people receive nursing care at home from Virgincare. We wanted to hear what their experience was like. -
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Take a look at our upcoming events or check out our selection of health and care awareness events you can support. -
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If you feel lost and don’t know where to turn, Healthwatch is here for you. In times of worry or stress, we provide confidential support and free information to help you understand your options and get the help you need. Whether it's finding an NHS dentist, how to make a complaint or finding a good care home for a loved one – you can count on us. -
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Do you want health and social care services to work for you? Tell us your story, and you could make that happen.
Recommend us to your friends and family too. Get everyone in on the action.
Maybe you'd like to volunteer and help at the coalface too?
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We could not achieve anything without our wonderful volunteers. -
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Volunteers play a vital role in helping people have their say on health and social care. Volunteering with Healthwatch can help you develop skills, gain experience and make a difference to your community. -
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There are lots of different ways you can get involved as a Healthwatch volunteer, from speaking to people about their experiences of health and social care to using your skills to support your local Healthwatch office. -
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Check out our top tips and guidance to help you through the process. -
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Five people and groups have been shortlisted for a national award that celebrates local people who, through their dedication, have helped improve health and care for their community.