1. What have we changed in A&E?

    Report -

    Our volunteers spoke to 138 patients during visits to every Accident & Emergency department in Kent.

    We made a number of recommendations based on their feedback.

  2. The Healthwatch Kent Guide to Pre-consultation & Engagement

    Report -

    During our work to scrutinise consultations; poor pre-consultation engagement was the main area vulnerable to legal challenge via judicial review.

  3. Dentists : The Tooth Be Told

    Report -

    In 2016 we spoke to 44 people about their experience of going to the dentist.

    In 2017 we wanted to find out what had changed as a result.

  4. You Said We Did April 2016 - December 2020

    Report -

    What have we done with your voice between April 2016 and March 2019?

  5. The Healthwatch Guide to Public Consultations

    Report -

    This guide is intended to support commissioners and service providers to deliver genuine, meaningful public consultations.

  6. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

  7. What should you expect from home care services?

    Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?

  8. If you had learning difficulties, what support is available to help you attend a hospital appointment

    Report -

    We wanted to understand what support is available for people who have learning difficulties when they need to attend a hospital appointment

  9. What have we heard at "Big day out event"?

    Report -

    Healthwatch Kent were honoured to be a part of BeYou’s ‘Big Day Out’ event in Maidstone last year.

  10. We continue our support of the NHS and Kent County Council in hearing from the public to codesign the future of their Integrated Community Equipment Services (ICES)

    News -

    ICES aims to maximise independence of Kent residents and enable them to carry out everyday activities at home.

  11. How Healthwatch making a difference ?

    News -

    Early this month a piece by Healthwatch England CEO Louise Ansari, explaining how Healthwatch helps the NHS engage with local people, was published in the Health Service Journal.

  12. What to watch for in your health and community this month - January

    Advice and Information -

    Each January multiple awareness raising campaigns are running, some focused on specific weeks or days.

  13. Cervical Cancer prevention week is held between the 22nd and 28th January 2024

    Advice and Information -

    This is a week to raise awareness of Cervical cancer, the screening programmes that currently take place and the vaccination programme designed to greatly reduce cases in the future.

  14. The team at Healthwatch Kent have been shortlisted for a national award for their work helping to improve care for local people.

    News -

    The National Healthwatch Impact Award recognises outstanding examples of where the views of local people have been used to make positive changes to local NHS and social care services.

  15. What to watch for in your health and community this month - February

    Advice and Information -

    Each February multiple awareness raising campaigns are running, some focused on specific weeks or days.

  16. Annual Recognition Awards evening is back this year

    News -

    Healthwatch Kent and Healthwatch Medway are pleased to announce the return of its annual Recognition Awards evening, now in its third year.

  17. Helping people to get health and care information the way they need it.

    Report -

    Over the last 5 years we’ve worked hard to work with Trusts to improve their support for people who have additional communication needs.

  18. What is domestic abuse and how can I get support?

    Advice and Information -

    If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.

  19. Healthwatch Kent have been working alongside the NHS in Kent and Medway to improve referral services.

    Report -

    This report shows a summary of the main issues the public are facing with the current referral service, and what we hope the Electronic Optimisation Referral System (EROS) will address.

  20. Healthwatch Kent service receives national award for improving care

    News -

    Healthwatch Kent was recognised at the National Healthwatch Impact Awards this week for helping to improve care for local people. 

  21. Healthwatch Kent and Healthwatch Medway annual Recognition Awards evening return for the third year.

    News -

    This annual awards evening aims to recognise and celebrate the people, innovations and collaborations that listen to the public and deliver successful projects and programmes across Kent and Medway.

  22. Last summer we attended the Kent Parents and Carers Together (PACT) picnic event in Dartford.

    Report -

    Here we spoke to parents of children and young people with Special Educational Needs and Disabilities (SEND).

  23. what have we heard about how people are being supported with their mental health?

    Report -

    As many of you are aware we work closely with Mental Health Voice (MHV) and the 4 Local Mental Health Networks (LMHNs) based around each Health and Care Partnership area.