1. What have we changed in A&E?

    Report -

    Our volunteers spoke to 138 patients during visits to every Accident & Emergency department in Kent.

    We made a number of recommendations based on their feedback.

  2. The Healthwatch Kent Guide to Pre-consultation & Engagement

    Report -

    During our work to scrutinise consultations; poor pre-consultation engagement was the main area vulnerable to legal challenge via judicial review.

  3. The Healthwatch Guide to Public Consultations

    Report -

    This guide is intended to support commissioners and service providers to deliver genuine, meaningful public consultations.