News and reports
Latest news and views
The 4th Annual Healthwatch Recognition Awards!
This year, EK360 hosted the 4th Annual Kent & Medway Healthwatch Recognition Awards where we celebrated some of the amazing work happening in health and social care across Kent & Medway.
News
What have you told us about pharmacy services in 2024?
From getting your flu jab to concerns on medication shortage, here is what you told us about your experiences with Pharmacies across Kent in 2024.
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New Podcast for the Kent & Medway Healthwatch Recognition Awards 2025
For the past three years, EK360 has proudly sponsored the Kent & Medway Healthwatch Recognition Awards.
Healthwatch is in the unique position to have a system-wide view that can share hidden pockets of brilliance. The awards provide the opportunity to…
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Healthwatch Kent service receives national award for improving care
Healthwatch Kent was recognised at the National Healthwatch Impact Awards this week for helping to improve care for local people.
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Annual Recognition Awards evening is back this year
Healthwatch Kent and Healthwatch Medway are pleased to announce the return of its annual Recognition Awards evening, now in its third year.
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The team at Healthwatch Kent have been shortlisted for a national award for their work helping to improve care for local people.
The National Healthwatch Impact Award recognises outstanding examples of where the views of local people have been used to make positive changes to local NHS and social care services.
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The Healthwatch Recognition Awards 2026
Healthwatch Recognition Awards – Back for Our 5th Year!
We’re thrilled to announce that the Healthwatch Recognition Awards are back for their…
We’re thrilled to announce that the Healthwatch Recognition Awards are back for their…
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Housing and Health - What have we been hearing?
When you think of Health and Social Care, and your wellbeing, your initial thoughts probably don’t go towards housing.
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NHS Complaints System is letting people down, our research warns
Your right to make a complaint is enshrined in the NHS Constitution. However both national and Kent research suggests that many people face barriers…
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Latest reports and publication
Bringing Care Online: People's Experiences of Digital Services in Health and Care, Healthwatch Kent and Medway
The Department of Health and Social Care invited Healthwatch Kent to participate in a consultation on the creation of the NHS Online Trust. The Online Trust will be a digital only service available nationwide, with the first patients receiving care in 2027. As part of this consultation we reviewed all the feedback we have received on digital systems in health and social care since 2023.
Find out more
Breaking Down Barriers: What People Are Telling Us About Language and Communication in GP Care
D/deaf residents and Nepalese communities across Kent and Medway continue to face significant barriers when trying to access their GP. Recent feedback shared with Healthwatch Kent and Healthwatch Medway highlights how communication challenges—combined with the ongoing shift towards digital-first care—are leaving some people without the support they need.
This page shares what we heard, why it matters, and what needs to change.
This page shares what we heard, why it matters, and what needs to change.
Find out more