Healthwatch Kent Manager - Robbie Goatham

Robbie originally joined Healthwatch as a volunteer before becoming responsible for ensuring the information and feedback that we hear from the public is heard by the right people, in the right way.

Robbie has overall responsibility for Healthwatch Kent. 

Our staff

Madara Meldere - Team Administrator 

Madara joined Healthwatch Kent as Team administrator January 2018. 

As well as doing general administration, supports our team of admin volunteers with their work plans.  In the past, Madara worked as Inventory Stock Control Operative for a Pharmaceutical Company and temporarily as Activities Administrator for Healthwatch Kent. 

madara@healthwatchkent.co.uk


Nicky Scott - Communications Manager

Nicky worked at Breast Cancer Care where she was responsible for Communications and Marketing. Nicky is responsible for raising awareness of Healthwatch and ensuring everyone knows who we are and what we do. 

nicky@healthwatchkent.co.uk


Lesley Riding - Front of House Manager

Lesley has been part of Healthwatch from the very beginning and has looked after and managed our Helpline ever since. The Helpline provides information and signposting to anybody contacting us either by phone, by email or by text.

lesley@healthwatchkent.co.uk

Louise Webster - Projects Officer

Louise is responsible for our projects.  This is when we decide to focus on a particular issue and proactively gather additional feedback from the public about it.  For example, we have been hearing a lot of our autism services recently so Louise is tasked with gathering additional focused feedback and compiling that into a report which will be published and shared with decision makers to drive positive change.

louise@healthwatchkent.co.uk

Anthony Ijeh - Intelligence Officer

Anthony is all things data.  He will review and anaylse the feedback that we are hearing from the public looking for themes and trends but also individual stories that should be escalated for action.  Anthony works with the team to ensure we maximise the impact of your stories so we can generate as much change as possible.

anthony@healthwatchkent.co.uk 


Tina Bryan - Front of House Officer

Tina worked for Maidstone Citizen’s Advice before joining Healthwatch Kent.

Tina works as our Front of House Officer, delivering our Helpline. Tina is often the friendly face at events and meets the public to promote Healthwatch Kent. 


Hayley Vice - Communications Officer

Before Healthwatch Kent, Hayley studied at Bournemouth University in Digital Media Design. 

Since she joined Healthwatch Kent as Database Coordinator in September 2016, Hayley now works in communications. Hayley uses her excellent design and photography skills to ensure our information is as impactful as it can possibly be.

 


Steering Group

Our Steering Group is made up of volunteers. Together they look at the information and feedback we are hearing from the public and use that to determines our priorities and goals.

Its remit is to define, shape and implement what Healthwatch Kent wants to achieve; and is a core part of our governance structure.

They meet on a monthly basis to review the intelligence received and determine what to act on and how.