Robbie Goatham-Healthwatch Kent Manager
Robbie originally joined Healthwatch as a volunteer before becoming responsible for ensuring the information and feedback that we hear from the public is heard by the right people, in the right way.
Robbie has overall responsibility for Healthwatch Kent.
Madara Meldere- Team Administrator
Madara joined Healthwatch Kent as Team administrator January 2018.
As well as doing general administration, supports our team of admin volunteers with their work plans. In the past, Madara worked as Inventory Stock Control Operative for a Pharmaceutical Company and temporarily as Activities Administrator for Healthwatch Kent.
Nicky Scott - Communications Manager
Nicky worked at Breast Cancer Care where she was responsible for Communications and Marketing. Nicky is responsible for raising awareness of Healthwatch and ensuring everyone knows who we are and what we do.
Louise Webster - Projects Officer
Louise worked in Podiatry at KCHFT for a number of years before moving into teaching Health & Social care at local colleges. She has also volunteered at breastfeeding clinics, providing support to families at Children’s centres.
Since she joined Healthwatch Kent as Front of House member of staff in 2018, Louise is now responsible for our projects. This is when we decide to focus on a particular issue and proactively gather additional feedback from the public about it.
Anthony Ijeh - Intelligence & Reporting Officer
Anthony is all things data. He will review and anaylse the feedback that we are hearing from the public looking for themes and trends but also individual stories that should be escalated for action. Anthony works with the team to ensure we maximise the impact of your stories so we can generate as much change as possible.
Louise Griffiths - Workforce Development Manager
Louise looks after all our wonderful volunteers, ensuring they have everything that they need to do their volunteer roles. She’s kept very busy recruiting and training new volunteers. Louise has done several roles within the Healthwatch family including our work on Children’s services and developing the People’s Panel with Kent County Council. Next on Louise’s list is to develop a range of Internship and Apprentice opportunities.
Colin Dunn - Relationships and Outcome Officer
Colin originally joined Healthwatch as a volunteer working on our Helpline supporting callers. He enjoyed it so much, he then joined the team full time. If you call our Helpline, you might get Colin’s dulcet tones helping you to find the support and information that you need. Give him a call!
Lynn Perryman- Support, Intelligence, and Research
Lynn is working on our Helpline supporting callers. Do give her a call on the Helpline is you need support to find the right health or social care service for you or if you want to share your experience of a local service. Prior to Healthwatch, Lynn worked at the Ashford Citizen’s Advice Bureau supporting people with their benefits applications.
Anna Serkowska - Communication Officer
Anna has just joined us having moved from Weymouth to Kent. Anna is busy looking after our website, and social media channels to ensure as many people as possible know who we are!
Our Steering Group is made up of volunteers. Together they look at the information and feedback we are hearing from the public and use that to determines our priorities and goals.
It's remit is to define, shape and implement what Healthwatch Kent wants to achieve; and is a core part of our governance structure.
They meet on a monthly basis to review the intelligence received and determine what to act on and how.