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News and reports

helping our volunteers to learn digital skills
Helping our volunteers to learn digital skills
During the pandemic, we wanted to ensure that our volunteers could continue to feel involved and empowered to complete their work in a digital world
30 April 2021
Report
You can the change
Your feedback can help generate change
Every day people contact us to share their story about health and social care services. We're raising these voices to ensure the right people hear the feedback and can make changes as a result. Read our report detailing what people told us in March.
21 April 2021
Report
Your feedback is heard
Read what people told us in the last two weeks of Feb
Every day we listen to people who tell us their experience of using Kent's health and social care services right now. Our job is to make sure your voice is heard by the right people, at the right time, in the right way.
25 March 2021
Report
it starts with you
What did you tell us in Feb?
Thanks to everyone who shared their story with us over the first two weeks of February despite the big freeze!
15 March 2021
Report
face mask
What did people tell us in the second two weeks of January?
You spoke and we have listened. Read on to find out what you told us in the second two weeks of January.
15 February 2021
Report
we listened to you
What did people tell us in the first two weeks of January?
You spoke and we have listened. Read on to find out what you told us in the first two weeks of January.
5 February 2021
Report
stop and listen to your feedback
What did you tell us in November?
Thanks everyone for sharing their thoughts and experiences with us this month. This report details everything you told us in November. We've shared your stories with decision makers to help them make decisions about services.
25 January 2021
Report
Dentists during a pandemic
Spotlight on dental services
Since the start of the pandemic, we have had a constant stream of feedback about NHS dental services.
21 January 2021
Report
what did you tell us in October
What did you tell us in October?
Every month we publish a report detailing the issues people have told us about. Thanks to everyone who has taken the time to share their stories with us. Your feedback makes a huge difference for hundreds of other people.
23 December 2020
Report
What did you tell us in September
What did you tell us in September?
The latest in our series of monthly reports details feedback from people all over Kent about how they are coping right now.
30 November 2020
Report
pharmacies and covid the reality
Pharmacies & Covid : The Reality
We have today published a joint report with Healthwatch Medway detailing feedback from 101 pharmacies across Kent and Medway. The report details what it has been like during COVID-19 and what lessons have been learnt.
5 November 2020
Report
August
How did people cope during August?
Since the start of the pandemic, we have been sharing with decision makers in the NHS and social care details of how the public are coping.
21 October 2020
Report
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