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News and reports

Front cover of The Tooth be Told report on NHS Dentists in Tunbridge Wells
Dentists : The Tooth Be Told
In 2016 we spoke to 44 people about their experience of going to the dentist. In 2017 we wanted to find out what had changed as a result.
3 May 2017
Report
Pre-consultation Best Practice
The Healthwatch Kent Guide to Pre-consultation & Engagement
During our work to scrutinise consultations; poor pre-consultation engagement was the main area vulnerable to legal challenge via judicial review.
26 April 2017
Report
Illustration of people queuing for A&E
What have we changed in A&E?
Our volunteers spoke to 138 patients during visits to every Accident & Emergency department in Kent. We made a number of recommendations based on their feedback.
1 January 2017
Report
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