News and reports

Healthwatch Kent and EK360 have released a report looking at the A&E hospital departments in East Kent. We spoke to 50 people at William Harvey Hospital and Queen Elizabeth The Queen Mother Hospital to understand what led them to attend A&E—and whether their visit could have been avoided.

Healthwatch Kent worked with Healthwatch Medway, Medway and Swale HaCP, Medway Council and Involving Medway and Swale to seek the views of young people and professionals that work with young people. In this spotlight report we have gathered data around the rising issue of self-harm.

We have published our report on Kent and Medway veteran's experience of health and social care since their discharge from the Armed Forces.

Healthwatch Kent is proud to share our annual report for the year 2024-2025.

We have published a report on the Home First service in East Kent, an early support service designed to help people back to living as independently as possible after a hospital stay.

We have published our evaluation report of the use of the ANIMA 'Digital Front Door' appointment booking system across the Tunbridge Wells Primary Care Network (PCN).

We have published a case study led report together with Healthwatch Medway on the experiences of those with substance misuse issues on accessing mental health services.

We have completed our report looking into accessibility and awareness of the Integrated Community Equipment Service (ICES) and have published our findings.

We have published our annual report for 2023-24. Follow the link below to download a copy.

As many of you are aware we work closely with Mental Health Voice (MHV) and the 4 Local Mental Health Networks (LMHNs) based around each Health and Care Partnership area.

Here we spoke to parents of children and young people with Special Educational Needs and Disabilities (SEND).

This report shows a summary of the main issues the public are facing with the current referral service, and what we hope the Electronic Optimisation Referral System (EROS) will address.