News and reports

If you find it difficult to understand your care and support or find it hard to speak up, there are people who can act as a spokesperson for you. They make sure you are heard and are called advocates.

Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it

From getting your flu jab to concerns on medication shortage, here is what you told us about your experiences with Pharmacies across Kent in 2024.

Your right to make a complaint is enshrined in the NHS Constitution. However both national and Kent research suggests that many people face barriers to making a complaint about their healthcare.

In this article we have compiled a list of wellbeing and mental health support services for children and young people. If you are struggling, looking for support or just wanting to find what is available in your local area for health and wellbeing support, you're in the right place.

Mental health is really important.
It is vital that we are all looking after our minds as well as our bodies to keep us fit and healthy.
Christmas can be a difficult time for some of us, so we have complied a list of services that are open throughout the festive period if you want to reach out for mental health support.

Please note this information is accurate for the 2025/26 Christmas Period

We are delighted to announce that the next episode of the Kent & Medway Healthwatch Recognition Awards podcast – an engrossing conversation with Dr David Stokes, CEO of the Halpern Charitable Foundation – is ready to listen to.

We have published our evaluation report of the use of the ANIMA 'Digital Front Door' appointment booking system across the Tunbridge Wells Primary Care Network (PCN).

For the past three years, EK360 has proudly sponsored the Kent & Medway Healthwatch Recognition Awards.

We have published a case study led report together with Healthwatch Medway on the experiences of those with substance misuse issues on accessing mental health services.

We have completed our report looking into accessibility and awareness of the Integrated Community Equipment Service (ICES) and have published our findings.

We have published our annual report for 2023-24. Follow the link below to download a copy.