In 2018, we worked with the hospitals to understand what improvements had been made as a result. The report below details the impact that we have made. Key highlights include;
20 additional nurses in East Kent
- improved disabled access for patients
- clearer information about waiting times
- improved privacy for patients
- more information about alternative places for patients to go such as Minor Injuries and Out of Hours Doctors
You can read our impact report plus the reports from our original visits.