What did we hear in September?

In September we reached 2,220 people. This is what they told us.
Healthwatch Kent insight report

Every month we review all the feedback we've heard. We're looking for the themes and trends in the information to see what we should be focusing on. 

Every day we're on the look out for the quieter voices; the individual stories that might need urgent intervention or cases that might need escalating.

We anonymise your stories before sharing them directly with the right decision maker so they can hear your experience and use it to improve the service for other people.

This report gives you an overview of what we heard in September and what happened as a result.


If you need more detail just let us know by emailing feedback@healthwatchkent.co.uk 

Healthwatch Kent Insight report September 2021

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