We run a signposting and information service, but what difference does it make and how do we support people?

Report - 16 August 2023

1167 people contacted our information and signposting service in the past year. 243 of these people across Kent and Medway told us how they had been impacted by our information and signposting service.

People felt less lonely, less anxious, more independent and better connected to services.

We have used WELLBYs, a social value tool, to estimate that these outcomes have generated between £525,000 and £800,000 worth of social value.

Downloads

Read the full report to hear people’s individual stories of how they have been impacted by our service.

Healthwatch Kent and Medway Information & Signposting line social value report
Download (PDF 940 KB)

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