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News and reports

Pre-consultation Best Practice

The Healthwatch Kent Guide to Pre-consultation & Engagement

During our work to scrutinise consultations; poor pre-consultation engagement was the main area vulnerable to legal challenge via judicial review.
26 April 2017
Report
Illustration of people queuing for A&E

What have we changed in A&E?

Our volunteers spoke to 138 patients during visits to every Accident & Emergency department in Kent.

We made a number of recommendations based on their feedback.
1 January 2017
Report

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