The Healthwatch Kent Guide to Pre-consultation & Engagement During our work to scrutinise consultations; poor pre-consultation engagement was the main area vulnerable to legal challenge via judicial review. 26 April 2017 Report
What have we changed in A&E? Our volunteers spoke to 138 patients during visits to every Accident & Emergency department in Kent. We made a number of recommendations based on their feedback. 1 January 2017 Report