News and reports

Over 190 people shared their experience of being discharged from the three hospitals in East Kent in 2018.

Each year we publish an annual report. Here is the 2018 one!

Five people and groups have been shortlisted for a national award that celebrates local people who, through their dedication, have helped improve health and care for their community.

On the Isle of Sheppey, 700 people receive nursing care at home from Virgincare. We wanted to hear what their experience was like.

Back in 2016, we spoke with 302 people about their experience of children and adolescent mental health services.

We wanted to understand what support is available for people who have learning difficulties when they need to attend a hospital appointment

The number of people being cared for in their own homes is increasing but what should you expect from home care services?

A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

This guide is intended to support commissioners and service providers to deliver genuine, meaningful public consultations.

What have we done with your voice between April 2016 and March 2019?

In 2016 we spoke to 44 people about their experience of going to the dentist.

In 2017 we wanted to find out what had changed as a result.

During our work to scrutinise consultations; poor pre-consultation engagement was the main area vulnerable to legal challenge via judicial review.