Hospitals are busy, loud places and people with Dementia, and their Carers, tell us how challenging it can be to attend regular Outpatient appointments.
We partnered with Alzheimer's & Dementia Support Services to visit Darent Valley Hospital and see for ourselves what support is available for people with Dementia.
Key findings from our research:
- Inconsistent information and confusing signage made navigating the hospital confusing.
- Information leaflets were not supportive to people with additional needs such as our volunteer with Dementia.
- We heard about volunteer Dementia Buddies but they are not available in the main reception or Outpatients.
We have made a number of recommendations and we will be following up with the hospital to ensure they put actions into place.