We met 230 people in total during our visit. 41% of people shared negative stories about getting an appointment with their GP. 15% of people we spoke to talked about struggling to get a GP appointment. Here’s just one example;
“My father is dying from cancer and we’ve had a letter through but it doesn’t say what it is for. Does he really need it? Is it worth the physical effort for him to attend the appointment?”
You can read all the details in our report which we have also shared with local organisations who provide local health and social care in Folkestone to help them improve their services.
What's your experience?
Tell us about your experience with local health and social care services. We'll use your story to help improve services for others.
Get in touch by calling our freephone Helpline 0808 801 0102 or email firstname.lastname@example.org. Alternatively, fill in our online feedback form.