News and reports | Healthwatch Kent

First page of the patient experience report

Focus on Patient Experience

NHS Trusts all over Kent come to Healthwatch regularly seeking guidance on how to involve patients, carers and families more constructively in their services. In this report, we discuss patient experience.

Kent and Medway Safeguarding Adults Board Annual Report

Read Kent and Medway Safeguarding Adults Board's 2018/19 annual report, acknowledging the large range of work done to safeguard vulnerable people who may be at risk across Kent and Medway.

The report cover. The text on the image says, "If you used a communication aid, how easy would it be to attend a hospital appointment?. August 2019"

How easy is it to attend a hospital appointment if you use a communication aid?

That's the question we asked ourselves when we visited Tunbridge Wells Hospital recently.

15 November 2019

feedback

Improvements to hospital discharge in North Kent

Thanks to you, we have been able to improve people's experience of being discharged from hospital in North Kent.

24 September 2019

You Said, We Did April 2019 - March 2020

What have we done with your voice between April 2019 and March 2020?

10 September 2019

Front cover of the Healthwatch Kent's Report on the The reality of autism for young people and their families in Kent. The illustration shows a child reading a book under a tree. The sky is made up of puzzle pieces.

The reality of autism for young people and their families in Kent

We hear about the difficulties families face when accessing support for their children who may be autistic. We wanted to explore the issues in more detail and gather more feedback about services for children and young people who have autism.

9 September 2019

Front cover of Healthwatch Kent's report on Children & Young People's thoughts on health and social care services

We hear from children and young people

Children and young people from across Kent & Medway have talked to us about their experience of using health and social care services.

Patient feedback drives improvements for partially sighted patients in Maidstone

Partially sighted patients will now find it easier to attend an appointment at Maidstone Hospital thanks to feedback from patients.

Dementia report front cover shows an older woman sitting in a wheelchair at a care centre.

Why it’s important to review the care of people with dementia

Read Healthwatch England's latest research to find out if people with dementia are getting the support they need.

A snapshot of the annual reports front cover.

Annual Report 2018/19

Another year is over which means a new annual report!

Front cover of the focus on hidden carers. The illustration shows two large hands protectively surrounding a head.

Focus on Hidden Carers

What's it like being a carer and how much support are you getting? We wanted to make sure people knew what it was like to be a carer in Kent.

Feedback about Frank Lloyd Unit in Sittingbourne

We recently met with Carers whose loved ones were being cared for at the Frank Lloyd Unit in Sittingbourne. This report details al that they told us. We have shared the feedback with the mental health trust.