News and reports

Over 190 people shared their experience of being discharged from the three hospitals in East Kent in 2018.

Each year we publish an annual report. Here is the 2018 one!

On the Isle of Sheppey, 700 people receive nursing care at home from Virgincare. We wanted to hear what their experience was like.

Back in 2016, we spoke with 302 people about their experience of children and adolescent mental health services.

We wanted to understand what support is available for people who have learning difficulties when they need to attend a hospital appointment

This guide is intended to support commissioners and service providers to deliver genuine, meaningful public consultations.

What have we done with your voice between April 2016 and March 2019?

In 2016 we spoke to 44 people about their experience of going to the dentist.

In 2017 we wanted to find out what had changed as a result.

During our work to scrutinise consultations; poor pre-consultation engagement was the main area vulnerable to legal challenge via judicial review.

Our volunteers spoke to 138 patients during visits to every Accident & Emergency department in Kent.

We made a number of recommendations based on their feedback.