News and reports

If you want to know a bit more about us and what we achieved over the past year, then this is the document for you : our annual report for 2019/2020

Healthwatch England has published a new report exploring people's experiences of digital and remote healthcare. They have set out five principles for post-COVID19 care to ensure no one is left behind.

Self-isolation, social distancing and shielding are all new terms that have become part of our daily language. Find out what they mean in practice and what applies to you.

This month our spotlight is on Care Homes, as we gather feedback from residents, families and Care Home staff about how Kent’s Care Homes are coping and what lessons have been learnt. We want the positive stories as well as what could be improved.

Share your story to help Kent services learn and improve from the experiences of people from Black, Asian, and Minority Ethnic backgrounds during COVID-19.

This week is Carers Week. We know that hundreds of people in Kent are looking after someone right now. If you, or someone you know, has found themselves looking after someone during Covid, did you know that there may be support available to you?

Although we can't see our volunteers face to face this week, that doesn't stop us from thanking our Volunteers this Volunteers Week.

If you look after someone then the NHS has launched a new phone app to support you called, Help to Care.

Since early April, we have been listening to people's stories about lockdown. We wanted to understand how they have been coping.

Read the latest advice and information from NHS England and Public Health England about the Coronavirus.

Many people might normally be caring (albeit informally) for a neighbour or family member. For example, they may usually collect a prescription or do the shopping for someone. They may cook a hot meal for someone regularly.

It’s really important that we hear how people are coping right now. We can ensure that your feedback can inform emergency planning and help organisations to plan how to get back to 'normal'.