1. What have we changed in A&E?

    Report -

    Our volunteers spoke to 138 patients during visits to every Accident & Emergency department in Kent.

    We made a number of recommendations based on their feedback.

  2. The Healthwatch Kent Guide to Pre-consultation & Engagement

    Report -

    During our work to scrutinise consultations; poor pre-consultation engagement was the main area vulnerable to legal challenge via judicial review.

  3. Dentists : The Tooth Be Told

    Report -

    In 2016 we spoke to 44 people about their experience of going to the dentist.

    In 2017 we wanted to find out what had changed as a result.

  4. You Said We Did April 2016 - December 2020

    Report -

    What have we done with your voice between April 2016 and March 2019?

  5. The Healthwatch Guide to Public Consultations

    Report -

    This guide is intended to support commissioners and service providers to deliver genuine, meaningful public consultations.

  6. If you had learning difficulties, what support is available to help you attend a hospital appointment

    Report -

    We wanted to understand what support is available for people who have learning difficulties when they need to attend a hospital appointment

  7. What changes have we secured to the CAMHS service?

    Report -

    Back in 2016, we spoke with 302 people about their experience of children and adolescent mental health services.

  8. Focus on nursing care at home on the Isle of Sheppey

    Report -

    On the Isle of Sheppey, 700 people receive nursing care at home from Virgincare. We wanted to hear what their experience was like.

  9. Read our annual report

    Report -

    Each year we publish an annual report. Here is the 2018 one!

  10. What did people tell us about being discharged from hospital in East Kent?

    Report -

    Over 190 people shared their experience of being discharged from the three hospitals in East Kent in 2018.

  11. Neurological services in East Kent

    Report -

    This week we held a workshop with people with neurological conditions such as Multiple Sclerosis, Motor Neurone Disease and Parkinsons, together with carers and staff working in neurological services.

  12. Healthwatch Kent visits 24 Care Homes in Kent

    Report -

    Across the country, Independent Age has been working with Healthwatch to explore what people are looking for when choosing a care home.

  13. What is everyone saying about mental health services?

    Report -

    There are 152 Healthwatches across the country and together we hear more about mental health services than anything else.

  14. Have you used IAPT services?

    Report -

    We've had some feedback about IAPT services but we want to hear more!

  15. Focus on hospital food

    Report -

    We asked patients in East Kent for their feedback about the food and drink they had received during their time in hospital in East Kent.

  16. Focus on Food Banks

    Report -

    Our parent company, Engaging Kent is working with Food Banks across Kent to support them to come together and create the Kent Food Bank Forum.

  17. What support is available for partially sighted patients?

    Report -

    Attending a hospital appointment can be daunting. If you struggle to read, hear, understand or communicate these worries can be extreme.