News and reports

It's important to us that you know how we make our decisions.

In this section you will find the minutes from our steering group meetings plus an overall explanation about how we make our decisions on a daily basis.

We've been working with East Kent Hospitals for several years now helping them to make it easier for people with learning difficulties to attend a hospital appointment. Check out what's changed as a result.

2,438 of you came to us in December to share your experience of using health and social care services or to seek information.

One of our statutory responsibilities is to act as a critical friend on public consultations. Our role is to ensure people have been involved and listened to as part of any public consultation.

Many organisations in Kent are working hard to tackle the inequality caused by our increasing reliance on technology. We decided to review one of these projects to see what difference it is really making to people.

In November, 3,571 people came to us for information, support or to tell us their experience of using a health or social service.

For six months we have been working with the Trans & Non-binary community here in Kent listening to their experiences and exploring what could be changed to support them better.

In October, 1,801 people came to us for information, support or to tell us their experience of using a health or social service.

Last year, 77 people got in touch with us about the Covid vaccination programme. 48% of these people were people struggling to ‘grab their jab’.

In September we reached 2,220 people. This is what they told us.

What have we done with your voice

Last year, over 100 community pharmacists told us what life had been like for them during the first wave of the Covid pandemic. Now, we've gone back to them to see what lessons have been learned since our first report.