News and reports

Many organisations in Kent are working hard to tackle the inequality caused by our increasing reliance on technology. We decided to review one of these projects to see what difference it is really making to people.

In November, 3,571 people came to us for information, support or to tell us their experience of using a health or social service.

For six months we have been working with the Trans & Non-binary community here in Kent listening to their experiences and exploring what could be changed to support them better.

In October, 1,801 people came to us for information, support or to tell us their experience of using a health or social service.

Last year, 77 people got in touch with us about the Covid vaccination programme. 48% of these people were people struggling to ‘grab their jab’.

In September we reached 2,220 people. This is what they told us.

What have we done with your voice

Last year, over 100 community pharmacists told us what life had been like for them during the first wave of the Covid pandemic. Now, we've gone back to them to see what lessons have been learned since our first report.

It's been a year that none of us could have predicted. But what have we achieved?

Read our annual report to find out what difference we made in 2020/21.

As we reached a year since Covid restrictions began, people continue to contact us to share how they are coping right now. Read our report to find out what people are talking about in March.

During the pandemic, we wanted to ensure that our volunteers could continue to feel involved and empowered to complete their work in a digital world

Every day people contact us to share their story about health and social care services. We're raising these voices to ensure the right people hear the feedback and can make changes as a result. Read our report detailing what people told us in March.