News and reports | Healthwatch Kent

The front cover of the discharge report for east kent. The image is of a person being pushed in a wheelchair to the discharge lounge.

What did people tell us about being discharged from hospital in East Kent?

Over 190 people shared their experience of being discharged from the three hospitals in East Kent in 2018.

Healthwatch Kent annual report

Read our annual report

Each year we publish an annual report. Here is the 2018 one!

Healthwatch staff member holding an It Starts With You sign to promote the campain

Meet the people using their voice to make a difference to care of others

Five people and groups have been shortlisted for a national award that celebrates local people who, through their dedication, have helped improve health and care for their community.

The first page of the focus on the nursing care home report

Focus on nursing care at home on the Isle of Sheppey

On the Isle of Sheppey, 700 people receive nursing care at home from Virgincare. We wanted to hear what their experience was like.

Front cover of the report on Children and Adolescent Mental Health Services in Kent. The image is a silhouette of a persons head made up of jigsaw puzzle pieces.

What changes have we secured to the CAMHS service?

Back in 2016, we spoke with 302 people about their experience of children and adolescent mental health services.

Report front cover with an illustration of a women being helped to understand documents in front of them by a staff member

If you had learning difficulties, what support is available to help you attend a hospital appointment

We wanted to understand what support is available for people who have learning difficulties when they need to attend a hospital appointment

10 December 2017

Elderly woman smiling face on to the camera

What should you expect from home care services?

The number of people being cared for in their own homes is increasing but what should you expect from home care services?

Advice and Information

Woman helping an elderly man use a IPad

The Accessible Information Standard - What you can expect from services

A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

Advice and Information

First page of the guide on consultations by commissioners and providers

The Healthwatch Guide to Public Consultations

This guide is intended to support commissioners and service providers to deliver genuine, meaningful public consultations.

You Said We Did April 2016 - December 2020

What have we done with your voice between April 2016 and March 2019?

These documents let you see whats been shared with us and what we have done with your voice to make a difference.

Front cover of The Tooth be Told report on NHS Dentists in Tunbridge Wells

Dentists : The Tooth Be Told

In 2016 we spoke to 44 people about their experience of going to the dentist. In 2017 we wanted to find out what had changed as a result.

Pre-consultation Best Practice

The Healthwatch Kent Guide to Pre-consultation & Engagement

During our work to scrutinise consultations; poor pre-consultation engagement was the main area vulnerable to legal challenge via judicial review.