News and reports

Recently we have revisited six Community Mental Health clinics to see what changes have been made since our first reports.

We spoke to 128 patients and 25 carers.

When you get older, you may need to have care in your home. Many people consider moving into Extra Care Housing which ensures you have your own home but care and support is available should you need it. We wanted to know what you may want.

With the commissioning landscape across Kent & Medway changing, we have been working to ensure the voice of patients is heard clearly by decision makers.

We’ve been working with the Kent Physical Disability Forum for over a year now to help improve the wheelchair service for thousands of people in Kent.

NHS Trusts all over Kent come to Healthwatch regularly seeking guidance on how to involve patients, carers and families more constructively in their services.  In this report, we discuss patient experience.

That's the question we asked ourselves when we visited Tunbridge Wells Hospital recently.

Thanks to you, we have been able to improve people's experience of being discharged from hospital in North Kent.

What have we done with your voice between April 2019 and March 2020?

We hear about the difficulties families face when accessing support for their children who may be autistic. We wanted to explore the issues in more detail and gather more feedback about services for children and young people who have autism.

Children and young people from across Kent & Medway have talked to us about their experience of using health and social care services.

Partially sighted patients will now find it easier to attend an appointment at Maidstone Hospital thanks to feedback from patients.

Read Healthwatch England's latest research to find out if people with dementia are getting the support they need.