News and reports

During the pandemic, we wanted to ensure that our volunteers could continue to feel involved and empowered to complete their work in a digital world

Every day people contact us to share their story about health and social care services. We're raising these voices to ensure the right people hear the feedback and can make changes as a result. Read our report detailing what people told us in March.

Every day we listen to people who tell us their experience of using Kent's health and social care services right now. Our job is to make sure your voice is heard by the right people, at the right time, in the right way.

Thanks to everyone who shared their story with us over the first two weeks of February despite the big freeze!

You spoke and we have listened. Read on to find out what you told us in the second two weeks of January.

You spoke and we have listened. Read on to find out what you told us in the first two weeks of January.

Thanks everyone for sharing their thoughts and experiences with us this month.

This report details everything you told us in November. We've shared your stories with decision makers to help them make decisions about services.

Since the start of the pandemic, we have had a constant stream of feedback about NHS dental services.

Every month we publish a report detailing the issues people have told us about. Thanks to everyone who has taken the time to share their stories with us. Your feedback makes a huge difference for hundreds of other people.

The latest in our series of monthly reports details feedback from people all over Kent about how they are coping right now.

We have today published a joint report with Healthwatch Medway detailing feedback from 101 pharmacies across Kent and Medway. The report details what it has been like during COVID-19 and what lessons have been learnt.

Since the start of the pandemic, we have been sharing with decision makers in the NHS and social care details of how the public are coping.