1. What did people from Folkestone tell us?

    Report -

    Last month we visited Folkestone & Hythe District Council to talk to their staff about their experiences of local health & social care services. We met 230 people in total during our visit.

  2. Have you heard about improvements to hospital discharge in West Kent?

    Report -

    In 2018 we spoke to 89 people about their experience of being discharged from both Maidstone Hospital and Tunbridge Wells Hospital.

  3. Spotlight on Gypsy & Traveller communities

    Report -

    Kent has one of the highest populations of Travellers in the UK.

    At Healthwatch Kent we regularly visit Traveller sites to hear directly from the community about the issues they face about health and social care services.

  4. Spotlight on Learning Disabilities

    Report -

    In the second of a new series of reports, we have highlighted the feedback we’ve heard from people with learning disabilities.

    Everything we have heard from people is included in the report.

  5. What support is available for partially sighted patients?

    Report -

    Attending a hospital appointment can be daunting. If you struggle to read, hear, understand or communicate these worries can be extreme.

  6. Focus on hospital food

    Report -

    We asked patients in East Kent for their feedback about the food and drink they had received during their time in hospital in East Kent.

  7. If you had learning difficulties, what support is available to help you attend a hospital appointment

    Report -

    We wanted to understand what support is available for people who have learning difficulties when they need to attend a hospital appointment

  8. What did people tell us about being discharged from hospital in East Kent?

    Report -

    Over 190 people shared their experience of being discharged from the three hospitals in East Kent in 2018.

  9. What have we changed in A&E?

    Report -

    Our volunteers spoke to 138 patients during visits to every Accident & Emergency department in Kent.

    We made a number of recommendations based on their feedback.

  10. Patient feedback drives improvements for partially sighted patients in Maidstone

    Report -

    Partially sighted patients will now find it easier to attend an appointment at Maidstone Hospital thanks to feedback from patients.

  11. We hear from children and young people

    Report -

    Children and young people from across Kent & Medway have talked to us about their experience of using health and social care services.

  12. Improvements to hospital discharge in North Kent

    Report -

    Thanks to you, we have been able to improve people's experience of being discharged from hospital in North Kent.

  13. How easy is it to attend a hospital appointment if you use a communication aid?

    Report -

    That's the question we asked ourselves when we visited Tunbridge Wells Hospital recently.

  14. Focus on Patient Experience

    Report -

    NHS Trusts all over Kent come to Healthwatch regularly seeking guidance on how to involve patients, carers and families more constructively in their services.  In this report, we discuss patient experience.

  15. Kent Care Homes & Covid : The Reality

    Report -

    Today we are publishing a report detailing feedback from 204 Care Homes across Kent. The report shares what it has been like during COVID-19 and what lessons have been learnt.

  16. What happens when the person you care for is discharged from hospital?

    Report -

    Around 150,000 people in Kent are looking after someone right now. What happens when the person they care for is discharged from hospital? What support is available? How do they cope?

  17. Improving training for future healthcare workers

    Report -

    Across the end of 2022 and early 2023, Healthwatch Kent conducted ward visits to understand the traits that people valued from Allied Health Professionals.