1. How to get an NHS dentist appointment during COVID-19

    Advice and Information -

    We’ve heard from hundreds of people since the pandemic started with questions about how to get a dentist appointment or emergency dental care.

    Here are some of the answers.

  2. Someone I love has died - where can I find support?

    Advice and Information -

    It can be tough at any time to lose someone, but particularly hard during a pandemic when you can feel more alone than usual.

    Take a look at our article on the organisations and groups that can support you if you’re grieving.

  3. COVID-19 vaccine: what you need to know

    Advice and Information -

    Take a look about what you need to know about the COVID-19 vaccination programme including how you will know when it's your turn, where to go, and why it's important.

  4. Spotlight on dental services

    Report -

    Since the start of the pandemic, we have had a constant stream of feedback about NHS dental services.

  5. What did you tell us in November?

    Report -

    Thanks everyone for sharing their thoughts and experiences with us this month.

    This report details everything you told us in November. We've shared your stories with decision makers to help them make decisions about services.

  6. What did people tell us in the first two weeks of January?

    Report -

    You spoke and we have listened. Read on to find out what you told us in the first two weeks of January.

  7. What did people tell us in the second two weeks of January?

    Report -

    You spoke and we have listened. Read on to find out what you told us in the second two weeks of January.

  8. Extending the interval for Covid vaccines to 12 weeks – what’s the rationale?

    Advice and Information -

    Acting on advice from the Joint Committee on Vaccination and Immunisation (JCVI), the four UK chief medical officers announced in December, that the second doses of covid vaccines should now be given at 12 weeks rather than initial 3-4 weeks.

  9. Are you worried about how the Covid vaccine might affect your long term condition?

    Advice and Information -

    Many people have been asking us what they should do if they have a long term condition and they want the Covid vaccine. We have some answers.

  10. What did you tell us in Feb?

    Report -

    Thanks to everyone who shared their story with us over the first two weeks of February despite the big freeze!

  11. Covid and the Vaccines – great news but it’s not all over yet

    Advice and Information -

    The UK government has published their four-step roadmap of a route back to a more normal way of living. In England, the easing of restrictions on our current covid lockdown began on March 8th with the return of schools.

  12. Read what people told us in the last two weeks of Feb

    Report -

    Every day we listen to people who tell us their experience of using Kent's health and social care services right now. Our job is to make sure your voice is heard by the right people, at the right time, in the right way.

  13. Brushing our teeth – what’s it all about?

    Advice and Information -

    It’s all about stopping plaque and tartar build up on our teeth.

  14. Feeling stressed? You're not alone

    Advice and Information -

    April marks Stress Awareness Month, a national awareness month that has been held every year since 1992 to raise recognition of something we all struggle with from time to time.

  15. Your feedback can help generate change

    Report -

    Every day people contact us to share their story about health and social care services. We're raising these voices to ensure the right people hear the feedback and can make changes as a result. Read our report detailing what people told us in March.

  16. Coronavirus: What does shielding mean?

    Advice and Information -

    Find out more about shielding, who it applies to, and what to do if you're a shielder.

  17. Helping our volunteers to learn digital skills

    Report -

    During the pandemic, we wanted to ensure that our volunteers could continue to feel involved and empowered to complete their work in a digital world

  18. How Deaf aware are you?

    Advice and Information -

    The theme of Deaf Awareness Week 2021 is ‘Coming through it together’. As we continue to live with the pandemic, this year’s event aims to raise awareness of Deaf issues while focusing on positivity and togetherness .

  19. What did you tell us in March?

    Report -

    As we reached a year since Covid restrictions began, people continue to contact us to share how they are coping right now. Read our report to find out what people are talking about in March.

  20. What have we achieved this year?

    Report -

    It's been a year that none of us could have predicted. But what have we achieved?

    Read our annual report to find out what difference we made in 2020/21.





  21. Pharmacies learning lessons in Covid

    Report -

    Last year, over 100 community pharmacists told us what life had been like for them during the first wave of the Covid pandemic. Now, we've gone back to them to see what lessons have been learned since our first report.

  22. What should happen when you're diagnosed with dementia

    Advice and Information -

    Being diagnosed with dementia can be a big shock, and it can be hard to know what to do next. Take a look at our guide to find out what support you should receive.

  23. What should I expect after being referred for mental health support?

    Advice and Information -

    Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health.

  24. How can your pharmacy help you?

    Advice and Information -

    Did you know that pharmacies provide advice and information on minor illnesses and ailments? Take a look at how they can help you.

  25. You Said We Did in 2021 and 2022

    Report -

    What have we done with your voice

  26. What to expect when waiting for care

    Advice and Information -

    Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.

  27. What did we hear in September?

    Report -

    In September we reached 2,220 people. This is what they told us.

  28. How are you really feeling?

    Advice and Information -

    aaand breathe. Are you stressed, anxious or depressed? You’re not alone.

  29. What is adult social care?

    Advice and Information -

    Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.

  30. Nearly half of all women don’t check their breasts. Are you one of them?

    Advice and Information -

    Every 10 minutes, someone in England is diagnosed with breast cancer. That’s 55,000 women a year but men can get breast cancer too with 370 men receiving diagnosis every year.

  31. Did you find it easy to get your covid vaccine?

    Report -

    Last year, 77 people got in touch with us about the Covid vaccination programme. 48% of these people were people struggling to ‘grab their jab’.

  32. What did we hear in October?

    Report -

    In October, 1,801 people came to us for information, support or to tell us their experience of using a health or social service.

  33. World Diabetes Day 14th November

    Advice and Information -

    World Diabetes Day on Nov 14th will bring together millions of people around the world to raise awareness of diabetes and help people to understand what it’s really like to live with Diabetes.

  34. Are you looking after someone? Do you know your rights?

    Advice and Information -

    Each year on November 25th we celebrate a Carers Rights Day.

  35. Giving the Trans & Non-binary community in Kent a voice

    Report -

    For six months we have been working with the Trans & Non-binary community here in Kent listening to their experiences and exploring what could be changed to support them better.

  36. What did we hear in November?

    Report -

    In November, 3,571 people came to us for information, support or to tell us their experience of using a health or social service.

  37. Social care: What is in the new plan?

    Advice and Information -

    Find out what's in the Government's new social care plan and how it compares with what people have told us.

  38. COVID-19 vaccine: what you need to know

    Advice and Information -

    Take a look at what you need to know about the COVID-19 vaccination programme, including how you will know when it's your turn, where to go, and why it's important.