1. We take your views to Parliament

    News -

    Last week, we travelled to London to join forces with more than 100 fellow local Healthwatch organisations at our annual parliamentary reception.

  2. Dentists : The Tooth Be Told

    Report -

    In 2016 we spoke to 44 people about their experience of going to the dentist.

    In 2017 we wanted to find out what had changed as a result.

  3. Getting NHS Dental care

    Advice and Information -

    What is available on the NHS? What do you have to pay for? How much is it going to cost? These are some of the questions you have asked that our leaflet has the answers to. 

  4. New Emergency Dental Care now available

    News -

    New Urgent Dental Care Centres are being opened to provide emergency dental treatment during the Coronavirus pandemic.

  5. Do you use translation or interpreter services when you go to an NHS appointment?

    News -

    The NHS wants to hear about your experience of using translation or interpreter services when you visit the dentist, pharmacy or optician.

  6. How to get an NHS dentist appointment during COVID-19

    Advice and Information -

    We’ve heard from hundreds of people since the pandemic started with questions about how to get a dentist appointment or emergency dental care.

    Here are some of the answers.

  7. Spotlight on dental services

    Report -

    Since the start of the pandemic, we have had a constant stream of feedback about NHS dental services.

  8. Brushing our teeth – what’s it all about?

    Advice and Information -

    It’s all about stopping plaque and tartar build up on our teeth.

  9. Twin crisis of access and affordability calls for radical rethink of NHS dentistry

    News -

    Healthwatch England warns dental crisis shows no signs of slowing, with four in five people, 80%, struggling to access timely care during the last lockdown.

  10. Are you struggling to get an NHS dentist?

    News -

    You are not alone! More people than ever before have been in touch this month to share their story about finding an NHS dentist and ask for information.

  11. NHS dentistry: We're calling for the Government to invest

    News -

    We have co-signed an open letter addressed to the Chancellor of the Exchequer Rishi Sunak calling for a recovery plan for NHS dentistry.

  12. We're helping people every day

    News -

    Every month, we give support, information and signposting to nearly 2,000 people.

    Every day, we help individual people. This month we helped someone who needed a dental check up before they could start medical treatment.

  13. £6.8million to help tackle the lack of dentist appointments

    News -

    The NHS has today announced emergency funding to help create hundreds of new dentist appointments.

  14. What difference have we made this month?

    News -

    A highlight this month has been helping a young pregnant woman, who was homeless, to get the dental care that she needed.

  15. How does the NHS dental system really work?

    Advice and Information -

    We get more calls about dentistry than anything else. The dental system is complicated so we've chatted to Tim Hogan, a dentist himself and Chair of the Kent & Medway Local Dental Committee to understand more.

  16. Helping people to get dental care

    Report -

    Read how we have helped people to get the dental care that they need

  17. Lack of NHS dental appointments widens health inequalities

    News -

    A new survey of public attitudes to NHS dentistry shows half of adults in the South East find dental charges unfair amid escalating costs of living. 45% of people in the South East told us they struggle to get an NHS dental appointment.

  18. NHS acts on your feedback to improve dental care

    News -

    Hundreds of you have been in touch to tell us your story about NHS dentists. We've been raising your concerns and now the NHS are making changes.

  19. What people have told us about dentistry

    Report -

    This report summarises the feedback received from people via Healthwatch Kent, Healthwatch Medway and Kent and Medway Voice about their experiences of primary care dentistry from November 2022 to April 2023. This includes 34 separate pieces of feedback.

  20. Primary care work

    News -

    In May, Healthwatch England shared their initial response to the Government's Primary Care recovery plan and what it would mean for you and your loved ones.

  21. Our impact in dentistry

    News -

    In June we released out Annual report, which you can download at the bottom of this page. It shows the various ways Healthwatch continues its efforts to ensure the public experience is heard.

  22. 10 top tips to get the most out of your dental appointment

    Advice and Information -

    Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.

  23. What did people from Folkestone tell us?

    Report -

    Last month we visited Folkestone & Hythe District Council to talk to their staff about their experiences of local health & social care services. We met 230 people in total during our visit.

  24. Have you heard about improvements to hospital discharge in West Kent?

    Report -

    In 2018 we spoke to 89 people about their experience of being discharged from both Maidstone Hospital and Tunbridge Wells Hospital.

  25. Your vote determines our priorities

    News -

    All this week we are asking people to get involved in our campaign #YourChoiceOurPriority where we give you the power to choose our priorities for the year.
    Over the 7 days we will be asking you to vote for what you think we should prioritise.

  26. Spotlight on Gypsy & Traveller communities

    Report -

    Kent has one of the highest populations of Travellers in the UK.

    At Healthwatch Kent we regularly visit Traveller sites to hear directly from the community about the issues they face about health and social care services.

  27. Spotlight on Learning Disabilities

    Report -

    In the second of a new series of reports, we have highlighted the feedback we’ve heard from people with learning disabilities.

    Everything we have heard from people is included in the report.

  28. Healthwatch Kent comments on the CQC rating of East Kent Hospitals Children’s services

    News -

    The Care Quality Commission has announced today that hospital children’s services provided by East Kent Hospitals are rated as inadequate.

  29. Stroke services : a decision is made

    News -

    For many months now, stroke services across Kent & Medway have been reviewed. The decision has now been made.

  30. What support is available for partially sighted patients?

    Report -

    Attending a hospital appointment can be daunting. If you struggle to read, hear, understand or communicate these worries can be extreme.

  31. Focus on hospital food

    Report -

    We asked patients in East Kent for their feedback about the food and drink they had received during their time in hospital in East Kent.

  32. If you had learning difficulties, what support is available to help you attend a hospital appointment

    Report -

    We wanted to understand what support is available for people who have learning difficulties when they need to attend a hospital appointment

  33. Have your say about Outpatients in Dartford, Gravesham & Swanley

    News -

    Outpatients services in Dartford, Gravesham & Swanley are set to change as part of a new transformation programme launched by NHS.


  34. What did people tell us about being discharged from hospital in East Kent?

    Report -

    Over 190 people shared their experience of being discharged from the three hospitals in East Kent in 2018.

  35. What have we changed in A&E?

    Report -

    Our volunteers spoke to 138 patients during visits to every Accident & Emergency department in Kent.

    We made a number of recommendations based on their feedback.

  36. Healthwatch Kent comments on the BBC story about Cancer waiting times

    Response -

    The BBC has today published figures about waiting times for cancer treatment. The national target for hospitals is that patients are treated within 62 days after being referred by their GP.

  37. Patient feedback drives improvements for partially sighted patients in Maidstone

    Report -

    Partially sighted patients will now find it easier to attend an appointment at Maidstone Hospital thanks to feedback from patients.

  38. Our volunteers make improvements at Darent Valley Hospital

    News -

    Our volunteers in North Kent had a very positive morning at Darent Valley Hospital this month talking to 25 people about their experiences of the Emergency Department.

  39. Urgent care in Dartford, Gravesham & Swanley is going to change. Get involved

    News -

    A formal public consultation has been launched this month to decide the location of a new Urgent Treatment Centre in Dartford, Gravesham & Swanley area.

  40. Healthwatch Kent shortlisted for national award

    News -

    We've been nominated for a national award in recognition of the work we've done to ensure the challenges that people with additional communication needs face when attending a hospital appointment is heard and understood by decision makers.

  41. We hear from children and young people

    Report -

    Children and young people from across Kent & Medway have talked to us about their experience of using health and social care services.

  42. Healthwatch and Dartford Gravesham, Swanley CCG hit the highstreet

    News -

    To make sure you have your voice heard on the plans to create a new Urgent Treatment Centre in Gravesend or Dartford, we headed out with Dartford, Gravesham & Swanley Clinical Commissioning Group.

  43. Improvements to hospital discharge in North Kent

    Report -

    Thanks to you, we have been able to improve people's experience of being discharged from hospital in North Kent.

  44. We are winners!!!

    News -

    We have been recognised as highly commended in the Championing Diversity & Inclusion category at the 2019 Healthwatch Network Awards last night.

  45. Calling all Parkinson's patients

    News -

    Have you recently been in hospital? Did you receive your Parkinson's medication at the right time? We really want to hear your story.

  46. State of the Nation by the Care Quality Commission

    News -

    Today the Care Quality Commission have published their State of the Nation report which is their annual assessment of health and social care services across the country.

  47. Last chance to have your say about Urgent Care in North Kent

    News -

    Time is running out if you want to get your voice heard about changes to Urgent Care services in North Kent.

  48. Stroke patients being heard loud and clear

    News -

    Together with the Stroke Association and Healthwatch Medway, we have set up the Stroke Co-Design Group to ensure the voice of patients and carers is clearly heard during the design of our new stroke services in Kent & Medway.

  49. Nominate your ambulance service hero!

    News -

    South East Coast Ambulance (SECAmb) want you to nominate an ambulance service or NHS 111 hero in a new award to be presented at SECAmb’s annual staff awards.

  50. How easy is it to attend a hospital appointment if you use a communication aid?

    Report -

    That's the question we asked ourselves when we visited Tunbridge Wells Hospital recently.